Shipping Policy

Haven Rings is committed to delivering your order safely and on time.

Shipping Information

We offer worldwide shipping from our facility in Whitehorse, Yukon Territory, Canada.

Processing Time

• Orders are processed within 2-3 business days
• Processing excludes weekends and holidays
• You will receive a tracking number via email once your order ships

Shipping Methods & Timeframes

• Standard Shipping (Worldwide): 7-14 business days
• Express Shipping (Selected Regions): 3-7 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. Some orders may qualify for free shipping.

International Orders

For international deliveries, customers are responsible for any customs duties, taxes, or import fees imposed by their country. Haven Rings is not responsible for delays caused by customs clearance.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the stated timeframe, please contact us at hello@haven-rings.com with your order number and tracking information. We will work with the carrier to resolve the issue.

Contact Us

Email: hello@haven-rings.com

Phone: +1 587 330 7921

Customer Service Hours (PT): Monday–Friday: 10:00 AM – 6:00 PM (Saturday–Sunday: Closed)